Towing Privacy Policy for All Roadside Towing
We take this very seriously and hope you do too!
All Roadside Towing is a Towing Company that provides towing services, roadside assistance, private property impounds,
fleet vehicle services, and vehicle relocation.
What Information We Collect
With the All Roadside Towing Privacy Policy, we don’t ask you for personal information unless we truly need it. Specifically, when you book a tow service online, contact us via the web for property impounds, or need emergency roadside service. It is critical for us to have information by which to contact you and provide to our tow technicians to better service you. That information does not stay posted on this website or associated with it in anyway.
- In so far as you fill out forms, opt-into our mailing list, register for our vehicle auctions, etc. we will only keep and maintain the information that is important. (We hate websites that ask you for information that is not critical – age, gender, income, etc.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of our site.
All Roadside Towing does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some forms may collect personal data.
For instance our newsletter asks for your name, email address, and it collects your IP address to verify your authenticity. This information is used to keep you updated on our automated mail list. That information will be kept confidential and will not be sold to 3rd parties. The name and email address you provide is at your discretion.
The private property towing form asks for additional personal information; property address, phone, fax, email, etc. This information is reviewed and used to provide you with quotes, pricing, services, and contracts. We suggest you do not divulge any information you’re not comfortable sharing.
Cookies are downloaded onto your browser and will retain information regarding preferences, logins, etc. The cookies remain with your browser for 1 year, unless you clear them earlier. If you would like access to your data, we’re more than happy to provide you a full accounting of your files and to destroy them at your request.
When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the form fields. Again, we encourage you to only divulge the information you feel comfortable providing. If a form requires certain information that you are not willing to provide, you can always call our phone number and we can register you over the phone.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
**Warning ** If you choose to upload media such as music, movies, images, documents, etc. We cannot insure the privacy of those files. Media is publicly available once those files are uploaded.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you use our contact form, you will be providing us with your name, phone number, email address, and whatever message you choose to leave. We will also collect some header information from you to check the email address is legitimate. The data is collected when you hit the submit button and is kept until the user asks us to remove it. We periodically go through our system and remove contact information that hasn’t been kept current. Parts of your data may be kept for up to 2 years from the date of your submission. We do not use the data submitted for marketing purposes, unless you have opted into our marketing program.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from other Sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We do use google analytics to improve your page experience and improve the means by which we develop content. Google captures only anonymous information from your browser and maintains nothing that could identify you.
Here is a link to their privacy policy.
By default our installation of WordPress does not share any personal data with anyone. If you request a password reset for your login, your IP address will be included in the reset email. We may also collect / share non-personally-identifying information when you complete a form. This is information web browsers and servers typically make available, such as, browser type, language preference, referring site, and date and time of your visit. The purpose of this collection is to better understand how visitors use our site. That same information will be made available to a few web technologies we utilize on our site mainly:
- Google – https://policies.google.com/privacy/
- Mailchimp – https://www.intuit.com/privacy/statement/
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
When visitors or users submit a form we retain the data for 30 days.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Other than the a fore mentioned websites, the only place we would send data would be to employees of All Roadside Towing, or in some cases private contractors who have a contractual relationship with All Roadside Towing. Only the data that is required to provide services that the user requested for services such as towing, roadside assistance, private property towing, vehicle relocation, etc.
Some of that data may or may not pass through additional spam or virus detection services, or shown publicly to our employees, workers, and contractors, based on their need to perform necessary services as based on the form transmission.
Contact Information
All Roadside Towing, Inc.
DBA: All Roadside Towing, Primary Towing, Towing San Diego CA
All Roadside Towing Privacy Policy
Tel: (619) 228-7888
Email: [email protected]
Website: https://allroadsidetowing.com
How We Protect Your Data
We utilize extensive security to keep your data safe. Any data collected on our servers is encrypted and stored in secured locations on Amazon AWS Cloud Service or Google Cloud Service. All website admin areas are protected by several layers of unique passwords, two factor authentication, and encrypted keys. Our sites are constantly monitored by our Content Delivery Network (CDN) Cloudflare and QUIC.cloud and our web hosting providers SiteGround and HostGator. We also train our staff on data protection.
Third parties we receive data from
- We use Google reCAPTCHA for spam protection. Their privacy policy can be found here: https://policies.google.com/privacy?hl=en.
- We use hCaptcha for spam protection. Their privacy policy can be found here: https://www.hcaptcha.com/privacy.
- We use Mailchimp to manage our subscriber list. Their privacy policy can be found here: https://mailchimp.com/legal/privacy/.
- We use Google Drive and Google Sheets to manage our integration data. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.
All Roadside Towing Privacy Policy Changes
Although most changes are likely to be minor, All Roadside Towing may change this Privacy Policy from time to time, at All Roadside Towing sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Last Updated: January 18th, 2023