Private Property Towing


Contact Us With Any Questions You May Have Regarding 
Private Property Impound Towing!
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Impound Towing or PPI Towing

All Roadside Towing provides Private Property Impound (PPI) Towing and Vehicle Impound services. Private Property Towing Services and impound services benefit:

  • apartment communities,
  • homeowner associations (HOA),
  • shopping centers,
  • business parks,
  • industrial areas,
  • government facilities,
  • and commercial locations.

We tow away illegally parked cars quickly and efficiently.  This is important and is an effective way to maintain a clean and orderly parking area.  In short, our services provide convenient solutions to common parking needs.

The most common reason for an impound tow is illegal parking.  The vehicle is parked in visitor, management, or other assigned spaces.  They may be blocking fire lane. A car in red zone is no joke in an emergency. Perhaps they are parked in disabled parking without a placard. These improperly parked vehicles will cause problems for you, your tenants, customers, and maybe even local law enforcement. You have the right, according to California Law, to have these vehicles removed from your property.  We also do junk car towing for inoperable or abandoned vehicles.

Working with All Roadside Towing will provide you with several benefits, plus you’ll receive 24/7 access to our impound towing near me dispatch center. There you can book a tow truck to come pickup an illegally parked vehicle.

We are a private property towing company near me . Our customer service center is ready to serve you 24 hours per day.  We’re open 7 days per week, including holidays.  You can count on our staff to be friendly and professional. We pride ourselves on fast and efficient service. We do private property vehicle removal fast and free.

 

How all Roadside Towing DIfferentiates?

 

immediate benefits of private property impounds

Simply installing “tow away signs” generally improves the security of your property. Parking violators are less likely to park illegally knowing that towing is actively enforced. Enforcing emergency lane violations helps you avoid possible fines from local authorities. It also helps clean up “high traffic” areas. Finally, removal of broken down or abandoned vehicles increases property safety and security. It has will improve property value and generally add to the ascetic.

All Roadside Towing provides “free” contracts for our property towing service. The contracts are “at will” and can be canceled at any time. Plus, we help with all of the administrative tasks in setting up the tow program.

Sample PPI Contract

Owners can count on traditional services

 

Some of the Services We Provide

We provide private party impounds 24 hours per day. Our customer service center is ready to serve anytime, including holidays.  

  • Free “Tow Away” signage
  • Parking Permits (for residential tenants, commercial tenants, etc.)
  • Striping of “Red Zones” or emergency lanes
  • Discounted service calls for your residents, tenants, customers, on jump starts, lock outs, tire changes, tows to repair facilities, etc.
  • Fully insured and will “indemnify” property owner against damage claims and litigation involving vehicle removal.
  • Digital updates via text message, email, or through our web portal. Information includes tow progress, charges, digital images (pictures) and video, etc.
We’re Heavily Invested in Technology

 

We Tow Illegally Parked Cars

 

“State of the Art”

Towing San Diego is constantly trying to innovate and improve our business and customer service. A few of the new services for private property towing that we offer:

  • Automated Violation Notices
  • Permit & Permit-less parking (digital parking passes)
  • Electronic call dispatching and real time progress updates
  • Electronic Violation Reporting
  • Violation Verification with License Plate Recognition
  • Digital Photo and Video Documentation

Let All Roadside provide property towing near me and remove that vehicle from YOUR property. You’ll see an immediate increase in property value, security, safety, and more efficient flow of traffic!

What is “State of the Art”

Some Of The Innovative Solutions We Offer

NO MORE PAPER

100% Digital Documentation

All Roadside Towing aims to ease the administrative burden of towing vehicles from private property. We want to make your life easy by providing 100% digital record keeping. You, the property owner, have 24/7 access to our cloud network, which stores all the data from every service we provide at your location.

We normally take 30-40 digital photos per tow, 1-3 short videos, we get digital photos of drivers license, registration, insurance cards, etc. We get digital signatures, liability release waivers, and more. Our new LPR (license plate recognition) software will check the plates or the vin to ensure the car isn’t stolen. And much more.

NEW DISPATCH METHODS

New Ways to Dispatch Tow Trucks

It’s easier than ever to request a tow truck. Sure, you can still call it in 24 hours of the day. We’ve implemented a “smart call tracking system” that will get our tow trucks to you quicker.  You call for a tow, the system puts all your details into the computer and dispatches  the closest driver with a priority flag. 

The priority flag means the driver moves your tow service to the top of the list and starts heading in your direction. Don’t want to use the phone, great we have an online booking system that allows you to book a truck at a specific time, with no phone call. Imagine that, reserving a tow truck online. 

FAST & CONVENIENT

The Best Tow Trucks in San Diego

Are you having problems with junk cars, emergency lane violations, or illegally parked cars on your private property or business?

Then you need to give All Roadside Towing a quick call or message.

One call to us and your parking management issues will be a thing of the past. Your tenants will be happier to see that junk car out of their community. The person living in their car on your property will stop harassing your customers. Emergency lanes will clear up, and handicapped spaces will be reserved for those who need them again. We are a company of integrity, honesty, and ethics.

frequently asked questions

No, the person requesting the tow does not get charged.

All Roadside Towing has only asked for a fee from the person calling iin the tow a few times in our history. It was when we got called to pick up a vehicle that had been abandoned and stripped. No wheels and tires, no motor, all the glass broken, etc. Then I have to pay to lien it, store it for 30 days, and most likely pay to dispose of the vehicle.

That’s happened maybe 2-3 times in our 12 year history. Normally, only the registered owner is responsible for the towing and storage bill. However, you can be held liable, civilly, in court, if there is validity concerns. Of course, if there are any validity concerns we won’t tow the vehicle because we could be held liable as well. A towing company that removes a vehicle from private property in compliance with subdivision (l) is not responsible in a situation relating to the validity of the removal.

The driver tried to charge me to return my car… isn’t that illegal? It’s not illegal, this is commonly refereed to as a drop fee, but only if the vehicle being towed is already attached to the tow truck. This means that if it’s going to be loaded onto a flat bed tow truck the winch cable is attached to the hooks and the hooks are already set in place. There should be tension in the winch cable too.

If the tow truck taking your car is a wheel lift tow truck that means the vehicle needs to be hooked with the claws and lifted off the ground. Be careful, while you’re there trying to convince the operator to drop your car.  He’s probably finishing the hookup so he can charge you the drop fee. Come armed with the camera ready and take a bunch of shots before you start arguing price or legitimacy of the tow. If you’re hooked, then they can charge you 1/2 of the tow rate.

In San Diego tow rates will be between $220-$330 – so expect to pay $110-$165. Some companies charge hourly for private property towing. It’s possible that while you’re yelling at the tow operator your price is going up.

Remember this… they cannot take your vehicle if you are present. You have to give them permission to take the vehicle. Whether that is stated, written, or implied… we can’t hook a car with the owner standing there. Per CVC 22658, a towing company may impose a charge of not more than one-half of the regular towing charge. For the towing of a vehicle at the request of the owner, the owner’s agent, or the person in lawful possession of the private property pursuant to this section. If the owner of the vehicle or the vehicle owner’s agent returns to the vehicle after the vehicle is coupled to the tow truck by means of… and before it is removed from the private property.

This is a grey area for Private Property Towing (PPT). CVC 22658(i)

(1) A charge for towing or storage, or both, of a vehicle under this section is excessive if the charge exceeds the greater of the following:

That which would have been charged for that towing or storage, or both, made at the request of a law enforcement agency under an agreement between a towing company and the law enforcement agency that exercises primary jurisdiction in the city in which is located the private property from which the vehicle was, or was attempted to be, removed,

(2) or if the private property is not located within a city, then the law enforcement agency that exercises primary jurisdiction in the county in which the private property is located. That which would have been charged for that towing or storage, or both, under the rate approved for that towing operator by the California Highway Patrol for the jurisdiction in which the private property is located and from which the vehicle was, or was attempted to be, removed. Exceeds the greater of the following This seems as if it were stating whichever is the highest of the two, would be the highest a tow company could charge.

The reality is that an impounded vehicle will cost you somewhere in the neighborhood of $340-$500 to recover. Unfortunately, the San Diego Police Department, San Diego County Sheriffs, and California Highway Patrol all have different rates. They even have multiple rates in the same area/region. So figuring out what is excessive will be difficult. But anything over $500 in a 24 hour period is excessive. Daily storage fees over $75 per day are excessive. Under an agreement between a towing company” This statement is vague.

What if the company does not tow for any law enforcement agencies? Because of this, many companies have chosen to conform to C.H.P. rates, or have followed similar tow companies rates. Unfortunately CHP does not disclose their towing rates This law is open to interpretation, and we recommend seeking council if you plan on pursuing a company for overcharging.

Yes and No – Yes, if you’re multi-family property adheres to certain guidelines:

  • the property has approved signs posted at all of the entrances or,
  • a parking citation has been issued for at least 96 hours or,
  • the vehicle lacks certain components that would allow for safe passage on the highway (ie. broken windshield, missing tires, heavy accident damage, etc.)

or

  • it is not a multi-family property but rather a single family residence. With that said communities such as, apartment complexes, H.O.A.’s, commercial properties, etc. may very well have contracts with a tow company.

If you have towing signs posted, they’re will be a company name at the bottom with a direct number to a tow company. If that’s the case then call the company on the sign.

All Roadside Towing patrols a number of communities. Our agreements with these communities vary, some of the communities want us to respond to tenants / residents, some of the communities want us to only respond to calls from property managers, property owners, security, maintenance, etc. but not tenants. A quick call to the property manager or towing company will inform you of what the agreement is seIf there are no tow company names or no signs, then you should contact the property owner or managers. Most tow companies that operate with integrity, will not accept calls from a tenant/resident living on a property they do not have contracted. Chances are the requirements for towing have not been satisfied and they could be legally liable for the tow.

No, if the above requirements aren’t satisfied.

Commercial towing companies in California are required to carry several permits from multiple operating authorities. They are subject to laws and regulations specifically set by:

  • The Federal Government through the Department of Transportation (D.O.T.) The DOT has a subdivision the Federal Motor Carrier Safety Administration (F.M.C.S.A.) that issues an operating permit which is reviewed annually and updated bi-annually. The permit # is required to be displayed on the tow truck as evidence that the tow operator has met all FMCSA requirements.
  • California Transportation Department (Caltrans) – also issues an authorization / permit which must be acquired from the California Highway Patrol. This permit number must also be displayed and is often called the CA #.
  • California Department of Motor Vehicles (D.M.V.) – will also issue a permit, known as the Motor Carrier Permit (M.C.P.) which allows you to be a carrier of commercial goods in California. This permit is issued once. If you cross state lines with your cargo you must also have a Motor Carrier permit (M.C.)
  • Local Jurisdictions may have additional requirements for tow trucks operating in their areas.
  • Insurance companies will also have requirements from their insured tow truck operations.
 

California Vehicle Code (C.V.C)  is the bible by which towing companies that do private property impound towing must abide by. This section of the vehicle code clearly articulates the rights by which a private property owner may call a tow company for vehicle removal, the rights and regulations that tow companies have and must follow, and the rights of vehicle owners who have their cars towed.

If you have questions regarding your rights as a property owner or the owner of a vehicle that was impounded, please feel free to contact All Roadside Towing at [email protected] or (619) 228-7888.

All complaints go through the local Police, Sheriff or CHP office. You should have received a notice. At the bottom of all our invoices and receipts is the number for local law enforcement in charge of our region. You should also contact the Better Business Bureau.

CVC 22658(L)(1)(c)(iii) The towing company shall also provide to the vehicle owner or the agent a separate notice that provides the telephone number of the appropriate local law enforcement or prosecuting agency by stating “If you believe that you have been wrongfully towed, please contact the local law enforcement or prosecuting agency at [insert appropriate telephone number].” The notice shall be in English and in the most populous language, other than English, that is spoken in the jurisdiction.

CVC 22658(f) …A towing company that removes a vehicle from private property in compliance with subdivision (l) is not responsible in a situation relating to the validity of the removal.